The crux of the problem, as I learned in my years at the helm, is our wrongheaded approach to risk. In attempting to eliminate all risk from flying, we have made air travel an unending nightmare for U.S. passengers and visitors from overseas, while at the same time creating a security system that is brittle where it needs to be supple.
Any effort to rebuild TSA and get airport security right in the U.S. has to start with two basic principles:
First, the TSA’s mission is to prevent a catastrophic attack on the transportation system, not to ensure that every single passenger can avoid harm while traveling.
Second, the TSA’s job is to manage risk, not to enforce regulations. Terrorists are adaptive, and we need to be adaptive, too. Regulations are always playing catch-up, because terrorists design their plots around the loopholes.
1. No more banned items: Aside from obvious weapons capable of fast, multiple killings—such as guns, toxins and explosive devices—it is time to end the TSA’s use of well-trained security officers as kindergarten teachers to millions of passengers a day.
2. Allow all liquids: Simple checkpoint signage, a small software update and some traffic management are all that stand between you and bringing all your liquids on every U.S. flight. Really.