And now what can we do?
Check it out:
In 1970 the eccentric but insightful economist Albert Hirschman published a book called “Exit, Voice and Loyalty.” It explored how people respond when a private firm’s or a government agency’s performance is deteriorating.
Some people choose to leave, buying another product or service or leaving the government’s jurisdiction. Others use voice, complaining about defects or lobbying for change.
Hirschman tended to deplore exit and exalt voice, and urged firms and governments to nurture loyalty so consumers and citizens would stick around and improve things.
There’s obviously some relevance here to a current government program now performing far below even its detractors’ expectations: Obamacare.