A Sikh advocacy group launched a free mobile application Monday that allows travelers to complain immediately to the government if they feel they’ve been treated unfairly by airport screeners.
Launched at midnight by The Sikh Coalition, the FlyRights app had fielded two complaints by 10 a.m. EDT Monday.
The first complaint came from a woman who said she felt mistreated after she disclosed to a screener that she was carrying breast milk. A man who is Sikh filed the second complaint, saying he was subjected to extra security even though he had not set off any alarms. The woman’s complaint was based on gender and the man’s, religion, said coalition program director Amardeep Singh.
Singh said the Department of Homeland Security and Transportation Security Administration were notified of the app before its launch. The agencies agreed to allow the app to use the agencies’ system for submitting the complaints.