Washington’s health care exchange shut down after the first few hours of open enrollment Saturday as state officials and software engineers tried to resolve a problem with tax credit calculations.
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Officials at the exchange said Washington Healthplanfinder, which opened at 8 a.m., appeared to be working fine at first. When the exchange’s quality control system reported the problem, they decided to shut the whole system down at about 10:30 a.m. to fix it.
The tax credits were off by just a few dollars in some cases, exchange CEO Richard Onizuka said. He said the system would remain down until it can give consumers who want to buy health insurance accurate information.